Contact Us

We aim to reply to your email within 24 hours, but in the meantime youmay find answers to some of your questions on our FAQ page, or checkout our Delivery and Opening Hours section. We try our best to offer truely exceptional service. Therefore if you have any comments, feedback or recommendations regarding our website or any other element of our service, please don't hesitate to contact us, no matter how trivial it may be.

Clear Chemist guarantee that if our team are unable to provide the support required, we are able to signpost you to other providers local to you using our directory of services, please contact us below for any further information regarding other providers.

https://www.clearchemist.co.uk/frequently-asked-questions

https://www.clearchemist.co.uk/delivery-costs


Pharmacy / Prescription Service - pharmacy@clearchemist.co.uk

Customer Services - admin@clearchemist.co.uk

Management - management@clearchemist.co.uk

Advertising & Marketing - marketing@clearchemist.co.uk 

Pharmacists - pharmacists@clearchemist.co.uk

Information -info@clearchemist.co.uk


Customer Services Telephone:

0151 203 6535

0800 6 126 326 (freephone)

Correspondence Address:

Clear Chemist, Unit 20 Brookfield Drive, Aintree, Liverpool, L9 7AS

Opening Hours

Non-NHS Services - Monday - Friday 8am-4.30pm

NHS Services - Monday - Thursday 8am - 6pm

Please note we are not open on bank holidays and weekends.


Customer Care & Complaints

If you have any comments about the products or services you purchase from us please contact info@ClearChemist.co.uk or send your comments in writing to address below. 

We take our complaints very seriously and welcome any feedback.  For our full complaints policy please contact us by phone, email or in writing.  If you feel your complaint is not resolved satisfactorily please contact the Super-Intendent Pharmacist or the General Pharmaceutical Council on 020 3365 3460 (Standards Advisory Team). 

Clear Chemist, Unit 20, Brookfield Trade Centre, Brookfield Drive, Aintree.  L9 7AS (t): 0151 203 6535.

We appreciate your feedback. Please take time out and fill in our Patient Satisfaction Survey

Click here for Survey