About Us

ClearChemist aims to offer you a fast, efficient and secure pharmacy service with complete peace of mind. The following, independently verified checklist, clearly outlines the key legal and ethical criteria with which ClearChemist can hopefully set your mind at rest.

  • Strictly follow pharmaceutical code of ethics
  • Premises registered with the General Pharmaceutical Council Of Great Britain (GPhC)
  • Premises randomly inspected and passed by Pharmacy Inspector from the General Pharmaceutical Council of Great Britain (GPhC)
  • Fully qualified pharmacists registered with the General Pharmaceutical Council Of Great Britain (GPhC)
  • Member of National Pharmacy Association (NPA)
  • Licensed to dispense private prescriptions
  • All products sourced from reputable suppliers
  • Secure online ordering
  • All orders containing behind the counter and pharmacy-only products (P, POM) are checked by qualified healthcare professionals before dispatch
  • Postage and Packaging for all NHS prescriptions is free of charge. Your products will not be dispatched until the original prescription is received and checked by our team

Community Pharmacy Patient Questionnaire

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results are provided here:

Community Pharmacy Patient Questionnaire (CPPQ) - 2017/2018

Community Pharmacy Patient Questionnaire (CPPQ) - 2018/2019


The pharmacy is an NHS registered pharmacy:

Clear Chemist (Verify)


The pharmacy address is:

Clear Chemist

Unit 20 Brookfield Trade Centre

Brookfield Drive



L9 7AS



Please see the Contact Us Page for details on our phone number and email address.


This pharmacy is owned by:

ClearChem Ltd,  t/a Clear Chemist, Unit 20 Brookfield, L9 7AS, 01512036535

Company No.13371045 (Verify)

Pharmacy Reg No. 1123405 (Verify)



The Superintendent Pharmacist is:

Rishi Bhatia

BSC (Hons), MRPharmS

Pharmacist Registration No. 2050450 (Verify)

Pharmacy Information


Questions, comments, suggestions and complaints

If you would like more information about any of the services we provide, please visit our services or contact us.

Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy and any suggestions of ways in which we can improve our services to you. If you have any comments, suggestions or complaints, please speak to a member of staff. We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our pharmacist will give you further information about this.

Please refer to our contact us page for further information.


Access for people with disabilities

We have wheelchair access. Various compliance aids are available to our disabled customers.


Want to speak in private?

We have a consultation room available if you’d like to discuss something in private. Just ask a member of staff to speak in private.


When we are closed?

When the pharmacy is closed, if you urgently need medical help or advice, but it’s not a life-threatening situation, contact NHS 111, by calling 111. Information can also be accessed at www.nhs.uk.


Threats of violence or abuse of our staff

Our staff work hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.

We may refuse to provide services to individuals or those accompanying those individuals who are violent, threaten violence, commit or threaten to commit a criminal offence.


Patient records

We keep records of all your prescriptions dispensed by us as well as records of other services we provide to you. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have. We comply with the Data Protection Act and the NHS code on confidentiality.  If you want to discuss the records we keep, please speak to a member of staff.


We provide the above NHS services on behalf of:

NHS England, PO Box 16738, Redditch, B97 9PT england.contactus@nhs.net


What are your terms and conditions?

Please click the link to access our terms and conditions.